(shaking head)
I just received this via Q&A:
Ruthie - was just wondering if you EVER really refund people for these FAKE goods? Its now 2.5 YEARS later and I have NEVER received my refund for the odd paid (maybe 'pair) airclips and NEITHER the steel rings????
Say....WHAT???
My reply:
The only item you ever bid/won was auction xxxxxxx in January of 2009. In June, you contacted me saying the stone was losing its color and I sent a replacment, which you acknowledged receiving. FAKE goods? The ring was advertised as ZrO2 (cubic zirconia), so not sure where you get fake. It was NEVER advertised as being a genuine garnet. Insofar as airclips or steel rings....you didnt buy them from me. And, yes, I do send replacements if item is damaged / lost in transit (as long as insured) and even, in your instance, 6-months after you received the item.
...and I didn't even ask that the ring be returned first.
(still shaking head)
Ruthie


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