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  • Sending a message to another user.

    Hi,
    I got a message from a seller today regarding an item I've won. How can I respond to this message via BOB, or send one to somebody else.

  • #2
    Hi, the only thing you can do is add a note to your order when you complete it, if you want to do it via BoB. Hopefully, in the future, BoB will implement a messaging system from buyers to sellers as well.
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    • #3
      Oh well, thanks. Feel a SNC coming my way so just wanted to get paperwork in order.

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      • #4
        Hi hansenpretorius,

        You can also reply to the seller via his email, just keep the email should you need to supply it to bidorbuy. ;)
        bidorbuy Forum Administrator



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        • #5
          That is where the problem lies, seller is not responding at all via email. I figured I could defend myself better if everything is said via BOB.

          Emails are all stored safely in one place.

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          • #6
            What you do is:

            When the SNC is filed, you appeal it and send the emails you sent to the seller; to BoB and refer to the SNC.
            State everything you have done and that there was no response by the seller.
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            • #7
              Will do that.
              I assume if I get a revenge rating (seller is prone to this) BOB will also look at that.

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              • #8
                Yes, you report it as such and they will remove it if i is a revenge rating
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                • #9
                  why do I feel that I know who this seller is :)

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