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  • Missing pics

    I have found much to my disappointment, that my seven items that closed and were automatically relisted on 16 July at 19h30, all have their main images "missing".

    I thought that this was a minor glitch, so edited the listings and resubmitted the images to no avail.

    To double check I then did a general search for the one item, and it was not listed amongst the results.

    Is it just me, or is there a problem?
    Click here for great deals!

  • #2
    Same problem here

    Did a search on the homepage for the word "bonsai" and found the same problem with my listings of that period.

    EDIT:

    These are my items that are affected by this.

    http://www.bidorbuy.co.za/item/84755...ow_Autumn.html
    The good man is the friend of all living things. - Mahatma Gandhi
    View our items on Bid or Buy

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    • #3
      Hi Janet

      Please provide me with links so we can look into it.

      Thanks
      Cuan

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      • #4
        Hi Cuan

        Thank you for your reply, but the images do show now.

        I will let you know via this thread if it happens again soon.

        Kind regards,
        Janet
        Click here for great deals!

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        • #5
          Hi Cuan

          Just going through my listings and there is another entire batch with the same problem - no pics! I am going to have to redo the image on each one as it seems it worked with the last batch.

          I was just about to start with pasting all the links as requested, but then I took a peek at the "What's new" and I think you have a serious problem in general as everything has no images!

          Oops! Now what?

          I trust that your technical team will get onto it soonest, but until then, I'm going to manually update all my listings... only 38 of them (thus far)!

          Kind regards,
          Janet

          UPDATE 22h30:

          It seems that none of the updated images are showing either so I have not bothered with any new listings tonight which has now set me back a few hours.

          I hope this problem will be sorted out quickly in the morning and that the previous listings that have been affected won't have to all be redone.

          :?
          Click here for great deals!

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          • #6
            Hi Janet

            Same problem with all my listings I did this evening - no main pics
            http://www.bidorbuy.co.za/jsp/item/I...radeId=8490172
            http://www.bidorbuy.co.za/jsp/item/I...radeId=8489651
            http://www.bidorbuy.co.za/jsp/item/I...radeId=8489666

            Regards

            Amanda
            Nothing ever goes away until it has taught us what we need to know. ~ Pema Chodron

            View my glass art and other listings here

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            • #7
              I also have the same problem with the following listings:

              http://www.bidorbuy.co.za/item/84880...amera_bag.html
              http://www.bidorbuy.co.za/item/84898...m_cameras.html
              http://www.bidorbuy.co.za/item/84898...for_Nikon.html
              Check out our range of DSLR cameras, lenses and accessories

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              • #8
                Hi Cuan,

                The auctions are open and still no thumbnails. What now?
                Check out our range of DSLR cameras, lenses and accessories

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                • #9
                  Mine seems fine now - didn'tt do anything from my side so I don't understand why others (A lot on What's New) still remain without main pics.

                  Amanda
                  Nothing ever goes away until it has taught us what we need to know. ~ Pema Chodron

                  View my glass art and other listings here

                  Comment


                  • #10
                    Apologies, this has been resolved.

                    Regards
                    Cuan

                    Comment


                    • #11
                      I closed one that was open and relisted them all. They are fine now, but I think we lost out on views earlier due to the error.
                      Check out our range of DSLR cameras, lenses and accessories

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                      • #12
                        Hi,
                        Just wandering if i am going to be compensated for 45 min in lost exposure on this Friday snap auction?

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                        • #13
                          I am afraid there will be no compensation.

                          Kind regards
                          Cuan

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