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  • Sellers not leaving ratings

    I see a lot of stories on this forum about buyers either not rating or leaving negative ratings on issues that could be easily resolved. I'm wondering if some sellers had just decided that all the ratings are a waste of their time and thus it's not worth it to rate their buyers.

    I'm currently sitting with at 15 sales that I paid for, the sellers saw the payment reflect (on all the items bought) and I had already received some of the items. Yet, despite rating the sellers, they have yet to rate me. Receiving positive ratings for smooth sales for both sides is a part of transacting on this site, yet I feel I've done my part (from placing the order to rating the seller to say thank you for service and items) and the sellers hadn't finished theirs (aside from sending the items).

    Frankly, it's annoying and to me creates the impression that the buyer is easy to blame or just ignore even if everything went smoothly.
    The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
    Terry Pratchett

  • #2
    It does seem silly for Sellers not to rate good buyers - it's the least they can do.

    But I don't believe it reflects badly on good buyers if they don't! Just my 10 cents worth again ...
    Yesterday I was clever and wanted to change the world.
    Today I am wise and am changing myself.

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    • #3
      It's also kinda of sad, since everything else went so smoothly. The thing is that I won't buy from those sellers again. They have some nice products, but personally, I'd rather take my business to sellers who appreciate good buyers.
      The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
      Terry Pratchett

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      • #4
        Originally posted by windrider View Post
        I'm currently sitting with at 15 sales that I paid for, the sellers saw the payment reflect (on all the items bought) and I had already received some of the items. Yet, despite rating the sellers, they have yet to rate me.
        I am not sure if you are perhaps a bit impatient as the order was combined on the 8th July and typically sellers will wait until all items have been accepted by the buyer. I am not sure how it was shipped (you indicated you wanted it to be shipped as one shipment - and I am a bit surprised that you say that a few items arrived as I would have then expected that you get one parcel and not in drip and drops).

        Be it as it may, I would say give the seller a bit time and then communicate with him directly to ask for ratings.

        BoB encourages/reminds sellers to rate their buyers, but more than often we find that sellers have quite some backlog.
        Review www.bidorbuy.co.za on alexa.com
        Motivation is what gets you started. Habit is what keeps you going.

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        • #5
          Good Morning everybody:D
          I personaly find it more that buyers don`t rate me as a seller:(. I send an attachement with my bank details and ask buyers to please rate me once item/s have been received. I still have ratings outstanding from January this year and it is a bit difficult to keep on going back months to see who owes ratings and getting in contact with each one. I know it is alot to ask but with the new system can`t BoB add something regarding ratings outstanding for sellers and buyers?

          Kind Regards,
          Mrs brett2243

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          • #6
            For interest sake: i have counted from Jan-May 2010 i have 26 ratings OUTSTANDING from buyers(-3 as stransaction completed recently). :(

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            • #7
              Originally posted by MacMuffin View Post
              I am not sure if you are perhaps a bit impatient as the order was combined on the 8th July and typically sellers will wait until all items have been accepted by the buyer. I am not sure how it was shipped (you indicated you wanted it to be shipped as one shipment - and I am a bit surprised that you say that a few items arrived as I would have then expected that you get one parcel and not in drip and drops).

              Be it as it may, I would say give the seller a bit time and then communicate with him directly to ask for ratings.

              BoB encourages/reminds sellers to rate their buyers, but more than often we find that sellers have quite some backlog.
              Honestly - that's not a good enough reason. I have received the items and rated the sellers. The seller's backlog in ratings shouldn't be the buyer's concern. Majority of the sellers rate me as soon as the payment has gone through and they sent me the tracking numbers. I think it is a pretty good indication to a seller that once the buyer had rated you positively that in their minds the transaction is complete. It doesn't excuse those buyers who don't rate, but I think the majority of buyers do.

              Different sellers, not all from one seller. Some had been completed in June already. Only the recent ones are from last week. I hadn't been rated by sellers whose items are paid for and already received from 25th of June(as date of translation).
              Last edited by windrider; 15-07-10, 11:12. Reason: Added more clarification
              The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
              Terry Pratchett

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              • #8
                @MRS brett2243

                Hmm, I agree with you. The responsibility of a buyer is to rate you after they are satisfied with the items received. I don't know what are the seller's principles on ratings if it is after receieving payment or after buyer receives items. In my experience, sellers usually rate after receiving payment.
                The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
                Terry Pratchett

                Comment


                • #9
                  Hi Windrider,
                  We are definitely on the same page:) Yes you are correct. As a seller i always rate the buyer as soon as payment has been received/cleared into my account. I definitely think it is for the seller to rate the buyer first as the buyer takes the "1st step" of the transaction and then the seller takes the"2nd step" of transaction. It is a bit worring, aspecially if buyers want item/s send via normal post becasue i don`t know if the item/s arrived safely and in one piece and i realy don`t have the time to email/phone every single buyer to find out. The thing is i don`t have an idea of how we can sort this out??? Does BoB have any suggestion on this matter?

                  Kind Regards,
                  Mrs brett2243

                  Comment


                  • #10
                    Originally posted by Mrs brett2243 View Post
                    Hi Windrider,
                    We are definitely on the same page:) Yes you are correct. As a seller i always rate the buyer as soon as payment has been received/cleared into my account. I definitely think it is for the seller to rate the buyer first as the buyer takes the "1st step" of the transaction and then the seller takes the"2nd step" of transaction. It is a bit worring, aspecially if buyers want item/s send via normal post becasue i don`t know if the item/s arrived safely and in one piece and i realy don`t have the time to email/phone every single buyer to find out. The thing is i don`t have an idea of how we can sort this out??? Does BoB have any suggestion on this matter?

                    Kind Regards,
                    Mrs brett2243
                    I think we both consider ratings as an integral part of a transaction, rather than something optional that can either be completed or ignored. Perhaps a tick in the box next to the ratings to say that you've received the items in good working order?
                    The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
                    Terry Pratchett

                    Comment


                    • #11
                      We acknowledge that the rating is currently in instances abused to for revenge ratings and other (morally questionable) ways. We have tabled a revamp of the rating system which should come into effect in the next few months which will allow buyers and sellers to rate on a more detailed level (i.e. communication, quality of goods, delivery times, reliability, trustworthiness etc). This will then give buyers and sellers a better view of who they trade with and rating revenge should then become a thing of the past....
                      Review www.bidorbuy.co.za on alexa.com
                      Motivation is what gets you started. Habit is what keeps you going.

                      Comment


                      • #12
                        Hi, why not just ask the seller. Perhaps they'vejust been busy or overawed with all the changes on the site that they're still getting to it. Ratings are an integral part of a seller's business on BOB so I'm sure they wouldn't just let it go :)
                        "Where Delivery Meets Expectation"

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                        • #13
                          I fully agree with Wind Rider. If buyer/seller do not want to type anything just tick the box. The more straight forward the easier for everyone, i think. I VOTE FOR TICK THE BOX OPTION.
                          Last edited by Mrs brett2243; 15-07-10, 14:20.

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                          • #14
                            Buyers who dont rate "Tick me off". It tells me they have received item safely.
                            I will say no more otherwise Cuan will close this thread.
                            VIEW MY ITEMS!

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                            • #15
                              Tick me off
                              VIEW MY ITEMS!

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