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  • What is to be done about revenge ratings from Buyers after SNC??

    I have simply copied the email that I have sent to Bid or Buy relating to my issue, however I really do feel that Bid or buy staff are far too busy to have to wade through petty buyer issues like this.

    Dear Bid or Buy Representative,


    I submit to you the folowing case of rating abuse for your investigaion :

    Seller ID : Vision Online
    Buyer ID : Spiders

    Buyer Purchased Item ID : 19423396 Date : 21 February 2010

    Payment was made an item dispatched and received by buyer.

    Buyer purchased Item ID : 19639420 Date : 15 March 2010

    Payment was NOT Received a SNC was Filed, Buyer appealed SNC and had Appeal Rejected by Bid or Buy.

    Buyer has now issued a negative rating for Item ID : 19423396 Date : 21 February 2010 in Revenge.

    Buyer states in comment :

    I gave the disc away as a gift without seeing it. How sad, a copy of free games on the net, what a rip off. Seller will resort to anything to sell

    Purchase relates to the following listing :

    Action - ==> OVER 150 FULL VERSION HIGH QUALITY PUBLIC DOMAIN MIXED PC GAMES ON 1 DISC!! (^^,) for sale in Zeerust

    Despite this Rating being a Negative Rating in Revenge to SNC, the rating is regardlessly incorrect as, per listing : PLEASE NOTE ALL GAMES ON THE DISC ARE IN THE PUBLIC DOMAIN

    Kindly investigate this matter.

    Warm Regards,
    Landi Cordier
    Vision Online
    VIEW MY ITEMS!

  • #2
    Hi Landi. The BoB team are normally very fair in deciding each case on its own merits when it comes to negative ratings. However, I think you have a good case because this is obviously a "revenge" rating and this is against the Rules of BoB. I hope you addressed your info to communitywatch@bidorbuy.co.za. Hope it all turns out well for you.
    There are old pilots and bold pilots.
    But there are no old, bold pilots.

    Comment


    • #3
      :DSend an e-mail to hello@bidorbuy.co.za, Solance will sort this out within a day guaranteed!
      VIEW MY ITEMS!

      "Animals Can Communicate Quite Well and They Do and Generally Speaking, They are Ignored!"

      "Flatter me, and I may not believe you! Criticize me, and I may not like you! Ignore me, and I may not forgive you! Encourage me, and I will not forget you!"

      Comment


      • #4
        Very unfair rating, as the item received is EXACTLY as advertised
        See all jewellery from Asha Craft!

        "The purest form of love comes from your children."

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