as of 1 September , SAPO advised us that any unclaimed post will have to be paid for in order to re-claim , so if i post an item to a buyer and they donot collect it , when i collect it from the post office some 30 days later , i will have to pay for the postage from my buyers post office back to mine and when we notify our buyers that i have recieved their unclaimed parcel and they will now need to pay another 2 postage charges for not having claimed it the first time, they are furious becuase they firstly claim they never got a slip from the post office(NOT MY FAULT IF TRUE).......and cannot pay for another 2 postage charges(money going to sapo not YSLMAGIC).....so i say--- well i have paid for the postage from their post office to mine and now i am out of pocket because they never collected it in the first place, so if they dont pay the difference i will either have to sell to defray costs , or i can refund less all the extra charges............guess what the buyer does then?................give me 4 negative ratings!!!! Claiming they never recieved the parcel!!!! but i gave them proof that i sent the tracking number???!!!.........i think i will no longer collect these parcels for my clients and when the post office staff decide to accept it as their Christmas gifts atleast i wont have the hassle of sending out emails , re-wrapping parcel , processing any refunds or getting any negative ratings for nonsense
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