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  • Ahem - if I may continue on this topic...

    Just changed forums to do it in a different forum (not the CW forum).

    Personally I do not care whether items are posted free, or sent by Lear Jet - what I am suggesting is that sellers might be requested (by BoB) to detail what their postage costs entail - by using a simple table (spread sheet type). Once set up - all new listings would include the table... So at a glance all buyers would be able to see where costs are allocated. It would remain the domain of the individual seller to have high shipping costs should they choose - but it would be wonderful if BoB could make it standard practice for:

    (1) ALL sellers to include shipping fees up front rather than buyers having a surprise after a succesful bid
    (2) All shipping charges to be detailed - many sellers do this already to some extent, the format could however be standardised (by BoB) so that it is part of the auction/buy now template.

    As a buyer - I believe it is important that sellers be allowed to charge fairly for all their expenses (time, labour, materials, costs, etc.) so see no problem AT ALL with shipping charges that exceed the SAPO rates.

    The spread sheet would look something like this... (don't crit the figures - I don't have time to get the details)



    I believe that it would reduce the number of complaints - I have bid on any number of items with "high" postage costs - but simply do not bid higher than the total price I am willing to pay. If someone wants to charge R90 for shipping a second-hand tennis ball then let them - their sales will be the ones to suffer and they will continue to issue SNCs and waste their time with non-payers.

    OK sellers - you may now load your weapons and shoot me and my suggestions down...
    "Truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident."

  • #2
    BOOM BOOM


    I dont have graphics
    Selective choices allow for selective karma...choose wisely
    Click here to veiw my Items here

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    • #3
      I would send everything by Space shuttle :-)

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      • #4
        and size of article?


        VIEW MY ITEMS!


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        • #5
          While I agree totally about shipping charges stated upfront being obligatory ( I can for the life of me not see why it isn't so already), I still can't agree with this template thingy. It's not a buyer's business what a seller's costs are. Also, buyers "play" stupid or act "clever". They WILL end up asking you things like "You sell so many items, you only have to make one trip to the post office, so you can cancel that charge from my other 20 items", etc.

          It's even funnier how loads of "new" buyers didn't "read properly" and are so "new" that they don't understand the basics, but know enough to mail BOB to complain or complain in the forum...

          While we can make excuses for buyers and say they're new blah blah, fact of the matter is they buy cos they want it. And if you want something, pay for it, look for it somewhere else cheaper or forget about it...

          It's always a pleasure to see proposed solutions but recognising the problem is foremost. And the problem is I maintain,
          "Almal wil alles vir niks kry"...

          bobBing is not a competition you enter for R1 and then win something.

          You're buying something so you must pay what's asked... how much more simple can that be?
          "Where Delivery Meets Expectation"

          Comment


          • #6
            Originally posted by BumbleBabe View Post
            BOOM BOOM
            I dont have graphics
            Aaaaaaaaaaaaaaaaaargh! you got me
            Here's another graphic for you .... LOL!
            Originally posted by brands online View Post
            While I agree totally about shipping charges stated upfront being obligatory ( I can for the life of me not see why it isn't so already), I still can't agree with this template thingy.
            The template thingy is definitely not as important as having the shipping charges clearly identified for each item.
            Originally posted by brands online View Post
            And the problem is I maintain, "Almal wil alles vir niks kry"...
            Many regular buyers would probably disagree with that (although everyone loves a freebie) - but then most of the regular buyers tend to choose (go back to) sellers whose shipping costs are fair - or at least within reasonable limits, and whose combining costs are zero, low or negligible.
            Last edited by MsPlod; 11-11-10, 22:00. Reason: Afterthought...
            "Truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident."

            Comment


            • #7
              Originally posted by MsPlod View Post
              Aaaaaaaaaaaaaaaaaargh! you got me
              Here's another graphic for you .... LOL!

              The template thingy is definitely not as important as having the shipping charges clearly identified for each item.

              Many regular buyers would probably disagree with that (although everyone loves a freebie) - but then most of the regular buyers tend to choose (go back to) sellers whose shipping costs are fair - or at least within reasonable limits, and whose combining costs are zero, low or negligible.
              In reality, combined costs are and should be construed as a favour to 'buyers'. There are lots of seller who don't combine at all. Some have been on BOB for years and sold thousands and thousands of items. They use claims of a parcelling service, etc. so they must charge fully for each item. Combining 'reduces' the buyer's shipping cost if anything. The more you buy, the less you pay. If a buyer doesn't return because they can't wrap that concept around their heads, that's upto them, but like I say lots, maybe even most of my buyers personally return. I'm pretty sure it's not my looks, so it must be the products on offer and the service and delivery that goes with that. They get what they pay for...
              "Where Delivery Meets Expectation"

              Comment


              • #8
                Originally posted by brands online View Post
                In reality, combined costs are and should be construed as a favour to 'buyers'. There are lots of seller who don't combine at all. Some have been on BOB for years and sold thousands and thousands of items. They use claims of a parcelling service, etc. so they must charge fully for each item.
                I'd argue that it is less a "favour to buyers" and more of a successful "sales strategy". Those sellers who do not combine - but nonetheless offer the "bang for the buck" are certainly going to keep their regulars happy and the newbies who do not like it simply have to get with the general program - indeed!
                Originally posted by brands online View Post
                Combining 'reduces' the buyer's shipping cost if anything. The more you buy, the less you pay. If a buyer doesn't return because they can't wrap that concept around their heads, that's upto them, but like I say lots, maybe even most of my buyers personally return.
                Since you presumably give the value that is paid for? Your ratings certainly indicate that it might be so!
                Originally posted by brands online View Post
                I'm pretty sure it's not my looks, so it must be the products on offer and the service and delivery that goes with that. They get what they pay for...
                Garn!!! Looks, products, service and delivery - you have it all BO!! LOL!

                The irony here is that I am not trying to get you trading folks to drop (or even to justify) your shipping prices - although there are indeed some pretty shocking shipping price stories - just attempting to reduce the amount of conflict.

                So....
                It is entirely up to the trader how much they charge for shipping - TOTALLY agree!
                It is entirely up to the buyer to identify (through Q&A - or simply reading the item description clearly) the defined and/or "hidden" costs of any item they bid on - TOTALLY agree!
                It is preferable to have all traders list their shipping costs for each and every item before bidding opens?
                You and I appear to agree - maybe others do too...

                Finally - to any sellers who continue to bump their head with buyers complaining about their "high" shipping charges, I strongly suggest that you consider providing a breakdown of the actual costs of shipping - to reduce the moaning, and also to identify where you might in fact be making just a little extra on shipping. You just never know, by dropping your shipping charges by R5 or R10 you may find that you are dealing with significantly fewer SNCs, complaints, non-payers, slow-payers, etc. Just a thought...
                and here is some more weaponry to point my way... LOL!
                "Truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident."

                Comment


                • #9
                  MsPlod, if only common sense would prevail all the time. Though it usually does, one has to accept that there will always be chancers, (oops buyers), who will complain. Have learnt to accept that it goes with the territory. Again, the price we pay for the life we choose...

                  Don't hand me a gun... this is SA, everyone has strict instructions to shoot to kill
                  "Where Delivery Meets Expectation"

                  Comment


                  • #10
                    MsPlod, your graphics are superb .

                    One thing I do agree with is that postage should be obligatory and should be highlighted somewhere on the listing. I don't really beleive that providing a breakdown of costs is going to reduce conflict. Here I agree with Brands Online.
                    They WILL end up asking you things like "You sell so many items, you only have to make one trip to the post office, so you can cancel that charge from my other 20 items", etc.
                    Perhaps you could do something for postage like the "READ THE RATINGS BEFORE BIDING OR BUYING" flasher you created.

                    Also combining of items is easy for me - I sell two items a month . But if you are processing several hundred of orders a week it could get confusing. However, this does not justify charging per item and throwing everything in one box - that is a totally different issue.

                    The facts are:
                    Some people are greedy and try to rip honest buyers off with excessive postage fees.
                    Some people are greedy and try to rip honest sellers off by trying to get as much for a little as possible.

                    All people who are greedy get found out and are eventually avoided.
                    Items I have for sale.

                    Why do today what you can put off till next year?

                    Comment


                    • #11
                      Originally posted by brands online View Post
                      Don't hand me a gun... this is SA, everyone has strict instructions to shoot to kill
                      ... And that is why we love it so. Never a dull moment.
                      Items I have for sale.

                      Why do today what you can put off till next year?

                      Comment


                      • #12
                        mellowred... I needed that chuckle right now... busy with admin for the last hour or two and it get tedious.... Ta
                        "Where Delivery Meets Expectation"

                        Comment


                        • #13
                          Basically what I get from all this, and agree with is:

                          Clearly indicate what postage will be - NO as the seller BS
                          Selective choices allow for selective karma...choose wisely
                          Click here to veiw my Items here

                          Comment


                          • #14
                            Originally posted by mellowred View Post
                            Perhaps you could do something for postage like the "READ THE RATINGS BEFORE BIDDING OR BUYING" flasher you created.
                            Working on it...
                            Originally posted by mellowred View Post
                            The facts are:
                            Some people are greedy and try to rip honest buyers off with excessive postage fees.
                            Some people are greedy and try to rip honest sellers off by trying to get as much for a little as possible.

                            All people who are greedy get found out and are eventually avoided.
                            Applause!
                            Originally posted by brands online View Post
                            Don't hand me a gun... this is SA, everyone has strict instructions to shoot to kill
                            Okie dokey here's another one... LOL!
                            "Truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident."

                            Comment


                            • #15
                              Crickey Riley, this postage rip-off discussion is getting pretty violent - guns, bombs, and could this be ToiToi cheering..gif?

                              MsPlod the ToiToi guy is far too cheerful for so early in the morning. If I had a rocketwhore_1_..gif I'd really have to use it to quieten him down. Need three coffees and ciggies to face that kind cheer in the mornings .
                              Items I have for sale.

                              Why do today what you can put off till next year?

                              Comment

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